Welcome to Azeem Dawakhana. These Terms & Conditions govern your use of our website and the purchase of products from our online herbal store. By accessing our website, browsing our products, or placing an order, you agree to these terms.

Please read them carefully before using our website.

1. About Azeem Dawakhana

Azeem Dawakhana operates as an online herbal products store. We provide herbal products and related information through our website for customers who wish to purchase our products.

2. Use of Our Website

By using this website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or damage the website.
  • Not misuse, copy, reproduce, or distribute our website content without permission.
  • Provide accurate contact and delivery information.

We reserve the right to restrict or terminate access to our website if we believe it is being misused or used for unlawful activities.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, and other information displayed on our website are accurate.

However:

  • Product images may vary slightly from the actual product due to photography, lighting, or screen settings.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors in product information, pricing, or availability.
  • Product packaging may change from time to time according to the manufacturer’s updates.

4. Herbal Product Disclaimer

Our products are herbal products and are intended to be used according to the instructions provided with the product.

Information published on our website about herbal products is provided for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

If you are pregnant, breastfeeding, taking medication, have an existing medical condition, or have concerns about using a particular product, consult a qualified healthcare professional before use.

Azeem Dawakhana does not guarantee that a particular product will treat, cure, or prevent any specific disease or medical condition.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to:

  • Accept or decline an order.
  • Cancel an order due to product unavailability.
  • Cancel an order if incorrect pricing or product information was displayed.
  • Contact you to verify order details before dispatch.

An order may not be considered final until it has been confirmed by Azeem Dawakhana.

6. Pricing

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to display accurate prices. However, if an obvious pricing error occurs, we reserve the right to correct the price and contact the customer before processing the order.

Any applicable delivery charges or additional fees will be communicated during the ordering process.

7. Payment

We may offer different payment methods, including cash on delivery and/or online payment methods depending on availability.

Where online payment is offered, payments may be processed through third-party payment service providers. Such providers may have their own terms and conditions and privacy policies.

8. Delivery

We aim to dispatch and deliver orders within the estimated timeframe provided at the time of purchase.

Delivery times may vary because of:

  • Customer location
  • Courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances
  • Incorrect or incomplete delivery information

Azeem Dawakhana is not responsible for delays caused by third-party courier companies or circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact number.

9. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may not be possible.

To request cancellation, please contact us as soon as possible using the contact information available on our website.

10. Returns and Exchanges

Returns and exchanges are subject to our applicable Return & Refund Policy.

For health, hygiene, and product-safety reasons, certain opened or used herbal products may not be eligible for return or exchange.

Customers should inspect the package upon delivery and contact us promptly if the product received is damaged, incorrect, or otherwise has an issue.

11. Refunds

Where a refund is approved under our Return & Refund Policy, the refund process and timeframe may depend on the original payment method.

We reserve the right to review each refund request before approving it.

12. Intellectual Property

All content available on the Azeem Dawakhana website, including:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design
  • Product descriptions
  • Other original materials

is owned by or licensed to Azeem Dawakhana unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

13. User Reviews and Content

If you submit a review, comment, testimonial, image, or other content to our website, you agree that:

  • The information you provide is truthful and not misleading.
  • Your content does not violate the rights of another person.
  • Your content does not contain unlawful, offensive, or harmful material.
  • You have the necessary rights to submit the content.

We reserve the right to remove content that violates these Terms & Conditions or is inappropriate for our website.

14. Third-Party Services and Links

Our website may use third-party services, including payment gateways, courier services, analytics tools, or other external services.

We may also provide links to third-party websites. We are not responsible for the content, availability, privacy practices, or policies of third-party websites and services.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.